Privacy Policy

At FreightAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number, company name)
• Billing and payment information
• Documents you upload (BOLs, PODs, rate confirmations, receipts)
• Communication data when you contact our support team
• Usage data and analytics about how you interact with our platform

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process documents and generate invoices on your behalf
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security protocols and regularly audit our systems.

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Third parties when required by law or to protect our rights
• Business partners with your explicit consent

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Export your data in a portable format

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@freightai.us